![]() In the top right hand corner of the Okta dashboard (available at.In future, UTS is working towards integrating staff and student accounts held by the same person, to allow for easy transition between them. There have been isolated reports of users having difficulty achieving this with Microsoft products - if this is the case, a successful solution has been to uninstall and re-install the app on your phone. Outlook, Teams), you should be able to add multiple accounts using the regular process, and switch between them in-app. For students, this will be the Microsoft Authenticator app. Use 'Incognito' or 'Private' windows in your browser for temporary accessįor mobile apps (eg. Select Mobile app to authenticate using an app on your mobile device.Use "Profiles" in Chrome or the "Containers" extension in Firefox for continuous access. ![]() Log in to your second account with a second browser (eg.Sign out and sign in to a different account via.This means that in-browser, the four options to access and switch between your accounts are: See the instructions above for first-time setup, otherwise if have any issues get in contact with IT Support (details at end of this page) Temporary access while replacing a lost phoneĪt present, you can only be logged in to one account at a time per laptop or desktop browser session. Now when try to login to you will go through the setup process with your new phone.I dont know why but I try both of the method scan qr code and sign in method. Then go back up to the dropdown arrow next to your name in the top right hand corner and 'Sign out' I cant sign into my student account in authentication mobile app.If not, proceed to under 'Extra Verification' select 'Remove' for each either app or SMS (or both).If the green 'Edit profile button' is showing follow the verification steps.While logged into, go to dropdown arrow next to your name in the top right hand corner.Once you approve the request, you will be admitted to the system. it will push an authentication request to the Duo Mobile application on your device. It helps protect your account even if your password is stolen. If you wish to transfer your authorization from one device to another follow these steps: BuckeyePass is a multifactor authentication service provided to Ohio State faculty, staff, students and student employees. If you no longer have your old phone please call IT Support (details at the end of the page) Note: To complete the steps below you may need to have your old phone with you to verify your identify. Students with accessibility requirementsĪn authentication method (app or SMS) can only be used on one phone at a time.Short course and microcredential participants.International Studies and Social Sciences Duo Push, the Duo mobile app, is the easiest, most convenient, and most secure way to set up two-factor authentication and use it daily.
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